Frequently Asked Questions
General
What is CareUnified?
CareUnified is a comprehensive health service focused on managing healthcare for your parents in India.
What is Syncremedies Healthcare?
Why did you start this program?
What does the Care Manager do?
What does the GP doctor do?
What if I cannot reach my Care Manager?
What are the Care Manager's responsibilities?
What will the Care Manager not do?
Subscription Plan
What is the Peace of Mind Plan?
A dedicated Care Manager available 24/7 for all healthcare needs, along with 24/7 GP support via phone.
What is the Peace of Mind + Plan?
What are the benefits of the Peace of Mind Plan?
How long does the Peace of Mind Plan last?
How many consultations are included?
Is there a refund policy?
Can I get free consultations for both my mother and father?
How can I pay for the subscription?
How long does it take to activate the plan?
When will I receive an invoice and payment confirmation?
Whom should I contact for health services?
Is support available 24/7?
Doctor Consultation
How do I book a tele-consultation?
Call your dedicated Care Manager to arrange a tele-consultation with a GP doctor.
How do I book a doctor home visit?
How much notice is needed for a doctor home visit?
Can appointments be rescheduled or canceled?
How many doctors are in the CareUnified network?
Can you assist if my parents need to go to the hospital?
Add-ons
What services are available at a discounted price?
- Nursing care
- Caretakers
- Physiotherapy
- Lab and diagnostic services
- Medicine delivery
- Specialist consultations
- Medical equipment
- Ambulance service